SHOP THE COATSCLICK:https://www.loragal.com/collections/outerwear
LORAGAL clothes are designed to be regular size and plus size. You may notice that the clothes are available in size S to 3XL and S to 5XL. The clothes that are available in two type of sizes for different body shape.
To find the best fit possible, be sure to follow our sizing guide.
How to take my body measurements?
Before placing an order for LORAGAL clothing, you should know your body measurements. Body measurements are taken with a soft measuring tape. You should wear light clothes such as jersey or underwear to get precise measurements. If you wear a bra, be sure to put on the best fitting one that you are going to wear under the selected garment.
Measure your bust all the way around the fullest part of the bust. Do not breathe in at the moment of checking the measurement. The tape has to be snug and flat.
Measure your waist at the narrowest part of your torso.
Measure your hips around the fullest part of the bottom. Depending on your shape, the hip measurement may need to be taken around the fullest part of your thighs.
For some clothing, you may need to take your bicep, thigh and calf measurements.
Place a measuring tape around your bicep. The hand should hang down.
Place a measuring tape around the thigh roughly around 2 inches down from the crotch.
Place a measuring tape around the widest part of your calf.
Returns & Exchanges
We're bummed if you're not 100% satisfied with the items you received, and we gladly accept returns within 30 days of receipt for most items in new condition .
1. Please contact Customer Service on our site, indicating the item(s) you would like to return and the reason.
2. After receiving return instructions from us, please package up the item(s) to be returned with the original packing.
3. Drop off your package at the local post office.
4. Most returns are processed within 1-3 business days after we receive your package.
1. You have 30 days to decide if an item is right for you, if you would like to return or exchange the item please contact us within 30 days of delivery.
2. The following items cannot be returned or exchanged: bodysuits, lingerie, swimwear, jewelry, underwear, event & party supplies, DIY supplies, pet supplies, beauty and accessories (except scarves, bags).
3. Returned items must be in their unused condition with the original packing. We do not accept a returned item that has been worn, damaged, washed, or altered in any way.
4. Items with non-returnable marks and free gifts cannot be returned.
5. We do not accept returned items that have been sent back without proper returns requests.
6. We do not offer Freight To Collect (FTC) service for the packages returned to us. The returns will be made at your own cost.
7. Please be sure to double-check your returns before shipping them out. We are not responsible for the return of non LORAGAL products .
Note:The original shipping fee and Shipping Guarantee are non-refundable.
Note:If you choose the wrong size due to personal reasons, please contact customer service for return or exchange and provide pictures
Please contact our Customer Service,we will provide you a return address and you will receive a response as soon as possible.
Note:Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.
NOTE: If you have any issues with your return, you must contact Customer Support within 90 days after your order was first placed.
Cancel the order
If you decide to cancel the order, please contact us by email first. If the order has been shipped, we will not accept order cancellation requests.
How to get a refund? - We will arrange a refund for you within 1-3 business day after receiving your package. - Cancel the order, we will arrange a refund for you within 1 working day. - For PayPal refunds, it can take up to 3 to 7 business days to complete, depending on the payment method of the item (for example, Paypal balance, credit/debit card, or checking account). - For bank card refunds, it may take 5-10 business days to appear in your account. This delay depends entirely on your credit card company and its intermediaries.
Contact us If you have other questions, please feel free to contact us at: email@example.com.
Where can LORAGAL deliver the package to?
Loragal can ship to most countries in the world, covering North and South America, Europe, United Kingdom and so on.
Countries not shipped to include:
Aland Island, Ascension, Azores, Balearic Islands, Bouvet Island, Caroline Islands, China Mainland, Eritrea, Northern Mariana Islands, Somalia, Somaliland, Spanish Territories Of N.Africa, Yemen, YUGOSLAVIA, Zaire ect.
How does LORAGAL ship your order?
1.After placing an order, you will receive a product information confirmation e-mail; 2.After the payment, you will receive a successful payment confirmation e-mail; 3.After the order is shipped, you will receive a shipping information confirmation e-mail, contains tracking number, you can check the shipping state with the tracking number in https://www.17track.net/en or http://www.track718.com/en.
What shipping methods are offered? And how long does it take to ship?
The total time it takes to receive your parcel is described as below:
Total delivery time = Processing Time + Shipping Time
Processing time = the time between when you place an order and when we ship it;
Shipping time = the time between when your order has been shipped and delivered to you;
Processing time: within 3-8 business days
The time it takes to prepare your items to ship from our warehouse. This includes preparing your items, performing quality checks, and packing for shipment.
Due to COVID-19, transportation has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times, international deliveries may take longer than usual.
Loragal has partnered with major international shipping companies including but not limited to DHL, UPS, FedEx, IB, and EMS to offer shipping methods.
How much is the shipping cost?
The price depends on the weight of product, the destination, the shipping method, and other considerations. Detailed pricing information is visible when placing an order.
Choose the correct destination, then select the shipping method, to obtain an accurate shipping cost.
3-8 Business Days
7-20 Business Days
Others(except EU,USA,UK,AU,remote countries)
3-8 Business Days
15-30 Business Days
Global(except for remote countries)
3-8 Business Days
15-30 Business Days
What is customs tax?
Taxes apply for imported goods/services and is regulated by the country law. Loragal is not responsible for any tax charged on its products. The amount of customs taxes are depend on policies and tax rates applied per country. Please contact local customs for clear information.
1.Certain items are prohibited by some shipping carriers. If your order contains these items for the shipping carrier you selected, we will re-route your order via another carrier to ensure it arrives safely. This may require additional shipping time.
2.All estimated/typical delivery time are derived from real world data collected from past orders. They are approximate times for reference only.
3.Loragal ships all packages from our warehouse and distribution center.