• How to view products? Which products can be wholesaled?

1. You can choose the product style you want on our official website https://www.loragal.com/

2. Any product in the store can be wholesaled, and can also be customized according to samples. For more information, please contact us by email: support@loragal.com

• How to view and send samples?

1. Provide product links or pictures and send them to the email support@loragal.com to contact customer service. We will provide you actual picture of the product and related information

2. Contact customer service to get a 30% discount, place an order to purchase samples through the official website https://www.loragal.com/, and note the sample information when placing an order to facilitate priority delivery

• Delivery time and terms?

1.Delivery time for spot goods: delivery time 3-7 days + standard shipping time 15-30 days

2.Delivery time for customized goods: production time 10-30 days + delivery time 3-7 days + standard shipping time 15-30 days

Tips：

Spot goods：In stock, do not require customization, and can be shipped from the warehouse in a timely manner

Customized goods：Out of stock, need to arrange factory production, depending on the complexity of different product styles, the production cycle is about 10-30 days

Customers purchasing in bulk will enjoy priority shipping

• Minimum order quantity and price terms?

  Spot goods terms

Customized goods terms

Tips:

-The above product discounts do not include any clearance products or flash sale products in the store

-If you need, please provide product pictures and the quantity you need to order. We will provide you with a specific product quotation.

• Can wholesale products be invoiced?

Yes, all orders can be invoiced. If you need an invoice, please contact customer service and we will send it to your email.

• Wholesale product shipping policy

Standard shipping：Click to view more details: https://www.loragal.com/pages/shipping-policy

Express shipping：You can choose the following carriers to ship your package, such as DHL, USPS, UPS, FedEx. The shipping time is about 6-10 days. You need to pay the difference in shipping cost based on the actual weight of the product.

• Are the sales made under the name of client company or as a Loragal reseller?

It can be sold in the name of your company or the loragal brand, depending on your needs. If necessary, we can remove the loragal brand label from the product for you.

• Return and exchange policy

Wholesale products are not refundable or exchanged unless the product has quality problems or is purchased at the original price

• Does it support customized drawings?

Yes, we support customization according to pictures. Please provide pictures and related information and send them to the customer service email address. We will inform you of the customization details via email.