Shipping Policy

Where can LORAGAL deliver the package to?

Loragal can ship to most countries in the world, covering North and South America, Europe, Asia, over 100 countries & regions.

Countries not shipped to include:

Aland Island, Ascension, Azores, Balearic Islands, Bouvet Island, Caroline Islands, China Mainland, Eritrea, Northern Mariana Islands, Somalia, Somaliland, Spanish Territories Of N.Africa, Yemen, YUGOSLAVIA, Zaire.

 

How does LORAGAL ship your order?

1.After placing an order, you will receive a product information confirmation e-mail;
2.After the payment, you will receive a successful payment confirmation e-mail;
3.After the order is shipped, you will receive a shipping information confirmation e-mail, contains tracking number, you can check the shipping state with the tracking number in https://www.17track.net/en or http://www.track718.com/en.

 

What shipping methods are offered? And how long does it take to ship?

The total time it takes to receive your parcel is described as below:

Total delivery time = Processing Time + Shipping Time

Processing time = the time between when you place an order and when we ship it;

Shipping time = the time between when your order has been shipped and delivered to you;

Processing time: within 3-8 business days

The time it takes to prepare your items to ship from our warehouse. This includes preparing your items, performing quality checks, and packing for shipment.

Shipping time:

Due to COVID-19, transportation has been restricted, which affects our ability to deliver products as quickly and efficiently as we do during normal times, international deliveries may take longer than usual.

Loragal has partnered with major international shipping companies including but not limited to DHL, UPS, FedEx, IB, and EMS to offer shipping methods.

 

How much is the shipping cost?

The price depends on the weight of product, the destination, the shipping method, and other considerations. Detailed pricing information is visible when placing an order.

Choose the correct destination, then select the shipping method, to obtain an accurate shipping cost.

Global

ZONE

SHIPPING METHOD

PROCESSING TIME

DELIVERY TIME

ORDERS

KILOGRAMS

SHIPPING FEE

Global

Standard

3-8 Business Days

15-30 Business Days

0-$79.99

No limit

$8.99

Global

Standard

3-8 Business Days

15-30 Business Days

over $79.99

No limit

Free

 

 

What is customs tax?

Taxes apply for imported goods/services and is regulated by the country law. Loragal is not responsible for any tax charged on its products. The amount of customs taxes are depend on policies and tax rates applied per country. Please contact local customs for clear information.

 

Important Notes:

1.Certain items are prohibited by some shipping carriers. If your order contains these items for the shipping carrier you selected, we will re-route your order via another carrier to ensure it arrives safely. This may require additional shipping time.

2.All estimated/typical delivery time are derived from real world data collected from past orders. They are approximate times for reference only.

3.Annual Chinese Public Holidays:

Chinese Lunar New Year (usually in February)

Labor Day (1st May to 3st May every year)

Chinese National Day (1st Oct to 7st Oct every year)

Please note that all delivery times will be affected during these times of year as the service from all our suppliers and logistics operators will be disrupted. There is often a delay of 3-4 days and sometimes even longer. We sincerely apologize for any delays caused during these periods and kindly ask our customers to be patient.

 4.Loragal ships all packages from our warehouse and distribution center.